Terms of Service
Last updated September 28, 2026
These terms cover your use of Booked. By creating an account you agree to them.
The service
Booked answers calls for your business using an AI receptionist, books appointments into the availability you set, takes messages, and sends you alerts. It works from the information you provide. You are responsible for keeping that information accurate, including services, service area, hours and pricing rules.
Plans and billing
Booked is $15 to activate, then $79/mo after 14 days. The one-time $15 activation fee is charged when you activate and covers setting up your phone line. Activation starts a 14-day free trial. The $79 monthly charge begins when the trial ends. The activation fee is non-refundable. Subscriptions renew monthly until canceled. You can cancel anytime from your billing page and keep access until the end of the paid period.
Your phone line
We provide a phone number for your Booked line while your plan is active. If your plan ends, we may release the number. Call forwarding from your own number is set up and controlled by you with your carrier.
Acceptable use
Don’t use Booked for anything illegal, to make unsolicited calls or texts, to collect sensitive data like payment card numbers over the phone, or in a way that violates call recording or consent laws that apply to you. Booked is not an emergency service and does not replace calling 911.
No guarantees
AI can make mistakes. Booked is provided “as is” and we don’t guarantee every call will be answered, understood or booked correctly. Always confirm important details with your customer. To the extent allowed by law, our total liability is limited to the amount you paid us in the three months before a claim.
Changes
We may update these terms and will notify you of material changes by email.